Domino’s is working hard today to regain the trust of its customers after the video was posted to YouTube by two now ex-employees.
According to news reports, people who saw the video notified Domino’s management and helped track the source of the video to a North Carolina Domino’s store. Both employees were fired and then arrested on felony charges. In addition, the president of Domino’s USA, Patrick Doyle, posted his response on YouTube:
According to the New York Times, “the employees told executives that they had never actually delivered the tainted food.”
Kudos to Domino’s for using YouTube and setting up a Twitter page to respond to this crime.