StraightUpSocial News Links for 3/23/2009

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The Future of Twitter: Social CRM

Jeremiah Owyang at Web Strategy by Jeremiah shares his predictions on why Twitter will become a Customer Relationship Management vessel.

Why Facebook Has Never Listened and Why It Definitely Won’t Start Now

Robert Scoble at scobleizer weighs in on why Facebook founder Mark Zuckerberg is making the right decisions with the social network’s recent redesign.

VitaminWater Launches Primetime Facebook Promotion

Nick O’Neill at AllFacebook clues us in to a recent television ad campaign from Vitamin Water, which promotes the company’s public profile on Facebook.

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A female account manager sending an email on her computer.
Brands in every industry are leaning into digital tools to monitor, optimize, and improve operations. While CRM solutions were once only popular among sizeable B2B organizations, now companies of all sizes are wondering how to choose the right CRM solution to inform their day-to-day. Ready to get plugged in? Here’s what you need to know...

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