Resource Archive

Oneupweb : Honesty Sells

a YouTube video that clearly shows Domino’s faults and how they admit to fixing the poor quality of their pizzas.

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Oneupweb : Thought Leadership

Thought leaders share a mindset—they love what they do. They have the drive to teach, take risks with messaging, and never stop working, connecting and communicating.

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The New Agency Selection Model: Listening

When you combine strong listening skills with creativity and experience, you lay the foundation to not only deliver a bull’s-eye proposal, but to also exceed expectations and goals.

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Service, Please

Poor customer services can make or break a business, especially when social media is involved.

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Backin’ It Up With Customer Service and Care

Throughout my life, whether in college or in my professional career, I have always worked with clients. I enjoy speaking with people who are interested in what my company or institution can offer them and usually, by the time they…

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Big Internet, Small Retailer

Before the internet, small specialty retail stores always wondered how they could compete with mail order catalogs. It was tough; mail order catalogs didn’t need a prime location, ample parking, store front, attractive displays and in many cases a sizeable…

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