Reddit Marketing: A Guide for Brands

Posted on in Blog

In the wake of significant changes in organic search, more brands are marketing on Reddit – or at least trying to. Part social media platform, part old-school forum, even experienced marketers have a tough time establishing a consistent, positive presence on Reddit with clear, measurable results. We put together a marketer’s guide to provide a playbook to help you establish a beachhead and learn the lay of the land.

What Is Reddit Mostly Used For?

Reddit is used to foster honest, authentic conversations among tightly knit communities. Organized into subreddits, the topics can be surprisingly broad or incredibly niche, covering everything from running shoes to the best plumbing in specific neighborhoods. You’ll find ongoing conversations on any number of topics, including product or service reviews about any number of brands – including yours.

What Reddit Is Not

The most important thing for brands on Reddit to understand is why users are on the platform. In many ways, Reddit is valued for what it isn’t, and Redditors are committed to keeping it exactly how it is:

  • It’s not completely saturated with ads.
  • Users decide what’s popular, not algorithms.
  • Reviews are authentic and shaped by consensus, not a single influencer or opinion.

If you’re using Reddit for marketing, you need to adjust your approach to align with its user norms. Selling won’t work, and heavy-handed content and messaging are more likely to backfire than convert. It’s all about karma, really – and not the cosmic kind.

Why Reddit Is a Good Platform for Brands

Reddit is the unrivalled hub for product discovery and research. No matter your product or service, there’s a niche community discussing related offerings (and the brands that make them) in incredible and sometimes excruciating detail. That authentic feedback makes Redditor reviews highly prized, so much so that millions of users include “reddit” in their Google searches to find Reddit threads discussing the topic specifically.

And for over a year now, Google has served those threads and several related posts right on the search engine results page for brands, which adds visibility to the street cred of a positive Reddit recommendation.

The Pros and Cons of Reddit for Marketing

There are some advantages and disadvantages for brands on Reddit, especially if you don’t have an experienced Redditor in-house.

Pros of Marketing on Reddit

  • Potential for high-quality engagement with your target audience
  • Ability to answer customer questions or address reviews publicly
  • Fast product or service feedback from real customers
  • Increased organic search visibility on the SERP

Cons of Marketing on Reddit

  • Responding to posts can be time-intensive and requires a degree of sensitivity
  • Measuring the return on investment for Reddit marketing can be difficult
  • Poorly handled responses to negative reviews are very visible – and users may pile on

To be clear, brands on Reddit have to interact like any other user, which means navigating both positive and negative interactions carefully and professionally.

It doesn’t always go well. For example, when companies hire people to post positive comments on Reddit, users tend to notice. Additionally, such practices (known as “astroturfing”) exist in a legal gray area that has been repeatedly crossed on platforms like Google Business Profile and Amazon.

Read More: Advertising on Reddit (Paid Ads)

How to Use Reddit for Marketing (the Right Way)

Crafting effective Reddit marketing strategies for brands starts with answering two simple questions: why are we on the platform, and what do we expect to add to the conversation?

1. Set specific goals

These can sometimes be hard to measure, but they can still be very valuable for the brand. Some common goals for brands on Reddit include:

  • Improve customer care: Answer questions, respond to feedback, and carefully recommend your products to interested customers.
  • Raise brand awareness: Simply posting and engaging in meaningful conversations will introduce your brand to a qualified audience.
  • Spot trends: Listening to your audience offers insights into future product offerings or how to improve existing products or services, reducing market research and product development costs.

2. Track relevant KPIs

Reddit statistics and metrics differ a bit from those of other platforms. In addition to common social media KPIs like likes and shares, you’ll also look at:

  • Upvotes: The number of users who “upvoted” a post – it’s similar to a like but actively boosts the posts so more people in the thread see it.
  • Upvote rate: The ratio of upvotes versus downvotes (exactly what you think it is).
  • Community karma: The karma earned by the post itself.

What is karma on Reddit?

It’s a whole thing but think of it as a score of how much the Reddit community appreciates your posts, your comments, and your overall presence on the platform. It’s a good indication of your brand’s overall reputation on Reddit and may change significantly over time based on post engagement.

It’s worth doing a little karma homework as you get started.

3. Track conversions

Like all marketing, Reddit only makes sense if it also makes dollars. While it can be a little nebulous, you should still measure the impact of your Reddit marketing off-platform by tracking referral sessions and key events on your website. In many cases, Reddit accounts for only a small share of traffic, yet they tend to be very engaged.

You can also monitor user sentiment to see whether customers’ opinions of your brand change over time or whether there are new topics your brand can target with SEO, social media, or paid campaigns.

How to Do Marketing on Reddit – 4 Tips to Get Started

  1. Watch and learn. Before you even look into Reddit marketing services (oh, hey), get onto the platform and learn. Even if you’re using a personal account (if you do post on behalf of your brand, use the brand affiliate tag), find the subreddits that matter most to your brand.

    Listen. Learn. Track. Absorb the tone, the vibe.
  2. Repost (with permission): Find positive posts and comments and, with permission, upvote and repost. This amplifies the good things users are already saying without it looking overly promotional on your part.
  3. Engage: As you pick up the vibe, start answering questions and providing recommendations. The normal playbook for responding to negative comments still applies, so tread cautiously. Avoid overselling; think of it as providing information and empowering others to make their own decisions.
  4. Keep it casual: Drop the jargon and business speak. Your comments will be infinitely more relatable if they sound like other users – and folks will respond better to them, too.

Better Karma Starts with the Right Marketing Partner

We know Reddit; digital marketing is constantly evolving, and we’re committed to understanding emerging channels to support our clients. From branding on Reddit to measuring its impact on the SERP, Oneupweb brings an experienced team to every project. Backed by friendly customer service and data-driven strategies, your next big win is only a click away.

Schedule a chat with our team today to get started!

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